I noticed it by accident one day when I was checking emails on my phone. The charge amount looked a bit different. My first thought was that maybe I got charged more and my heart got a bit tight. This trip is for early November with my family in Geneva so I was more careful about money. Then I looked at the details and I saw they sent a small refund. I was a bit confused. I did nothing. I did not call anyone. I did not change anything. Then I remembered that I booked this car on QEEQ and I chose their Price Drop Protector. When I booked it I did not think too much. I just felt it is a free tool and it does not hurt to click it. I did not really expect to save real money. It was around one month earlier. I was at home watching my kid and checking prices at the same time. We planned to go to Geneva in November and rent a car from the airport for about two days. I wanted something like a Renault Captur with manual transmission because I am used to that kind of car. I checked many sites. The prices were almost the same. I did not want to stare at numbers every day. In my head there was only one clear idea. When you travel with a child you already have too many things to think about. If I can worry less about one thing then that is great. I noticed they had this Price Drop Protector. It said that if the price went down later they would rebook for me and give the difference back. I even told my wife that if this really works and they help us save money by themselves then I do not have to open my laptop every day and check prices. She laughed and said it might not save much. I still hoped a little inside. Even a small saving would help our trip budget. After that I really stopped thinking about it. My time was full of my kid’s activities home stuff and other trip plans. I only remembered that on November sixth in the afternoon I should pick up the car at Geneva airport and on November eighth I would return it in Geneva around the same time. The plan was fixed so I just moved my focus to other tasks. When I saw that refund later the amount was not big just a few Swiss francs but it felt like free extra money. I did nothing. I did not cancel and rebook. I did not chase the price. They handled it on their side. At that moment I felt quite relaxed. This kind of service is very friendly for a parent like me. My brain is already full of lists and times and homework. One less thing to follow is a big help. I also told my friend that now when you rent a car you can use this kind of auto price watch. You set it once and then just wait. Sometimes you get to save money without any extra work. For me this experience felt like I earned a bit more time and saved a bit more energy.
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