I want to start from the feeling. I have not even started the trip and I already “earned” some money back on my car booking, and I booked it on QEEQ. That day I was at home in the UK, doing some math at the table. I was planning a summer trip with my kid to Washington in the US. Flights and hotel were already not cheap. I still needed a car, and I was quite worried about the budget. I chose a car from them for Washington. It was a Toyota Camry from Avis, automatic, four doors, five seats, good for a small family. I planned to pick it up around the evening of August twenty third and return it in the afternoon around September first. I thought a lot about the times because of my kid’s schedule. After I booked it I even told my wife, “This trip is a bit expensive. I hope we do not spend even more later.” A little later I got an email on my phone. It said my booking was changed to a cheaper price. I thought it was a mistake. I thought I had to change something by myself. When I opened it I saw that it was because I had picked their Price Drop Protector when I booked. This service checks the price from time to time and sees if it goes down. The email said the new price was cheaper by more than ten pounds. I opened my booking and compared everything. The car was still a Toyota Camry from Avis. Automatic, four doors and five seats, same group, same pickup and return place in Washington. The pick up and drop off times were still close to what I planned. They just moved me to a lower price. I did nothing and I spent less money. I even joked with my kid. I said, “Dad has not even seen the car and we already saved more than ten pounds.” My kid asked, “Did you read it wrong?” I showed the email and explained that Price Drop Protector did an auto rebook for us. For a parent who travels with a child, this money is enough for one simple lunch or some extra snacks. During the whole thing I never called customer service. I did not change any setting. When I booked the car, I saw this service and thought it did not cost extra, so I ticked it. Later when the price dropped, they just fixed it for me. When I opened my booking again, the new order number was there and the total price was lower. My stress about money went down a lot. When you travel with a kid you worry about many things. You think about a child seat, luggage, jet lag and so on. It is already tiring. If I also had to check car prices every day, I think I would go crazy. Now they watch the price for me. If it drops, they move me to the cheaper one. I only need to care about when I land in Washington and when I go to the Avis counter to get the Toyota Camry. After this, I remember this auto refund feature very well. It feels like someone is standing behind you, guarding your money. You just focus on your family. For a parent with a kid, that kind of peace of mind is very important.
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